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    Frequently Asked Questions

   Here are a few questions that are most commonly asked to the AK9C staff. If you have a question that is not listed below please feel free to email or call us anytime! We are always available to answer any questions! Making you & your pet feel comfortable and rest assured is our #1 concern here at American K9 Country!!!

1.   What Vaccinations do you require for my dog to board, attend a training class or daycare?

All pets entering our facility must be current on Rabies. All owners are required to provide proof of this vacination, which is required by law. Due to the growing number of dogs & cats that suffer adverse reactions to the Bordetella vaccine, here at AK9C, we do not "require" this vaccine, but it is HIGHLY recommended. If you plan on bringing your pet to any location that will have a large number of other pets, ie: a petstore, dogpark, dog show, grooming salon or boarding facility, then your pet's likelihood of being exposed to pathogens increases. For more information about the Kennel Cough vaccine (Bordetella) click here. Both Feline & Canine Distemper  are required here at AK9C. For Dogs, Parvo must be included in this vaccine as well. To be on the safe side, bring a copy of all your pets' vaccinations when you drop off for boarding, training or doggie daycare.

2. How old does my dog have to be to do doggie daycare?
All dogs entering doggie daycare must be at least 4 months of age. But dogs of ANY age can board at our facility.


3. What forms of payment do you accept?
Cash, Check, Mastercard or Visa

4. What hours can I Drop off/ Pick up my pet?
Although someone is here onsite 24 hours-7 days a week, our office is only open Monday-Friday 7:00a,-6:00pm & Saturday & Sunday 8:00am-5:00pm. If you cannot  pick up your dog during our designated hours, then your pet will spend the night & may be picked up the next morning.
Note
: Any daycare dog not picked up by 6:00pm shall spend the night & will incur a night's boarding charge.

5. Do you feed Daycare dogs?
No, the daycare dogs are not fed during the course of a the day.  More often than not the dogs are too excited to eat, or if they do eat then will often get an upset tummy since they gobble their food & then go back to playing. So to prevent any unintentional upset tummies we do not feed Daycare dogs.

6. Can I bring my pet's own food for boarding?
Of course, as long as it is in re-sealable containers each smaller than 5lbs...
 The only thing we do not accept is bowls or glass of anykind.
You may bring anything else that you feel will make your dog more comfortable for its doggie vacation.

7. Can I tour the facility?
YES, you may come for a tour any time between 8:00am-4:00pm anyday! Monday through Sunday!
No appointments needed. Come visit our beautiful facility!

8. What age should I start a training class with my puppy?
We start training as early as 8 weeks of age, but a dog of any age can enter our training classes.
You CAN teach an old dog new tricks!!

9. How soon should I book for dog boarding?
As soon as you know when you will be going away make your reservation. We tend to book for holidays & school vacations 4-6 months in advance. Weekends in the summer months tend to book 1-2 months in advance. Any other times, a couple of weeks to a month in advance should be sufficient.

10. How can I schedule a grooming appointment for my dog?
Although the grooming salon is located within American K9 Country, they have a separate phone number & name.
A Paw Above the Rest (603) 472-7282

11. What do I need to board my pet?
You must  have a copy fromt the vet stating that they are current on Rabies & Distemper, PLUS you MUST leave a credit card on file with us for emergency purposes. No pet  with be boarded without these items.

12. Do I need a reservation to bring my dog to Doggie Daycare?
No, reservations are not needed for doggie daycare.
Just drop off any weekday after 7:00am & pick up any time before 6:00pm.

13. What is your cancellation policy for boarding?
Due to our growing clientele we require at least 48 hours notice to cancel a reservation.
Anyone failing to give at least 48 hours notice from their original boarding drop-off day shall incur a $75.00 charge.
 

14. What if my dog has behavioral issues or I don't want to take a "group" class?
Private behavioral consultations are available with proffessional trainer Ann Tremblay.
Give us a call to schedule your private lesson today!